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Documentary Film Academy

Terms of Use & Refund Policy
Last updated: 16th June 2025

 

1. Acceptance of Terms

By using this website or purchasing any product or service from Documentary Film Academy (DFA), a brand owned by Sunrock Films Ltd., you agree to these terms and all applicable laws. If you do not accept these terms, do not use this site or purchase any content or service.

 

2. Use of Website and Materials

You’re granted a limited license to access downloadable materials for personal, non-commercial use. You may not:

  • Modify, copy, or redistribute content

  • Use content for commercial or public display

  • Attempt to reverse-engineer any platform or software

  • Remove copyright or ownership notices

  • Mirror content on other websites or servers

Violation of these terms ends your access and license immediately.

 

3. Coaching Services

Purchases of coaching sessions with Sebastian (1:1 or group) are subject to the following:

  • Scheduling: You’ll receive a booking link after payment. Sessions must be booked within 90 days.

  • Rescheduling: You may reschedule with at least 24 hours’ notice. Missed sessions or late cancellations may not be rescheduled or refunded.

  • Scope: Coaching is advisory only. No hands-on production work is included.

  • Results: DFA does not guarantee specific outcomes from coaching (including funding, success, or recognition).

  • Confidentiality: Project information shared in coaching will be kept private unless you provide written consent.

  • Recording: Sessions may not be recorded or shared without prior consent. DFA will not record sessions unless agreed in advance.

 

4. Payment & Refund Policy

  • All purchases (courses, coaching, memberships) are final and non-refundable unless otherwise stated at point of sale.

  • If a technical error prevents delivery, DFA may offer a replacement or refund at its discretion.

  • DFA reserves the right to refuse service, suspend access, or issue refunds in cases of misuse or breach of these terms.

 

5. Disclaimers

DFA materials are provided “as is.” No warranty is made regarding accuracy, outcomes, or suitability for a specific purpose. DFA is not a formal educational institution and does not issue accredited certificates or qualifications.

Using any DFA content does not guarantee success in the film industry, project funding, or revenue generation.

 

6. Limitation of Liability

To the fullest extent permitted by law, DFA and its personnel are not liable for any loss, damage, or interruption related to your use of its content or services. This includes, but is not limited to, lost income, project failure, or reputational harm.

 

7. Intellectual Property

All course content, coaching materials, and site assets remain the property of DFA and Sunrock Films Ltd. You are granted limited, personal use only. No content may be reused, redistributed, or resold without written permission.

 

8. Updates and Changes

DFA may update these terms at any time. Continued use of the website or services indicates your acceptance of the current version. You’re responsible for reviewing terms periodically.

 

9. External Links

DFA may link to external websites. We’re not responsible for the content or security of those third-party sites. Use them at your own risk.

 

10. Jurisdiction

These terms are governed by UK law. Any legal dispute will be handled in UK courts.

 

11. Relationship

Your relationship with DFA is that of a customer. You’re not an employee, partner, or agent. No employment rights or benefits are created by joining a course or coaching program.

 

12. Communication and Consent

By purchasing a DFA product or service, you agree to receive communication by email including updates, promotional material, and transactional notices.